HÄUFIGE KUNDENFRAGEN

Question 1

Delivery & Returns

Answer

Your package will be send within 2 days after we receive your payment. You will receive confirmation including Track & Trace info. Within 7 days after receiving your product, you can return it. We do not reimburse the costs for the return shipment. We only accept products which are not damaged, washed and haven't been worn. The hangtag must be attached to the label. We check our products before we send them out. Returns to : Brouwer, Yunit Studio, Bornsestraat 154, NL- 7601 GL Hengelo

Question 2

Payments

Answer

Payments can be made using iDEAL, credit card or Paypal. Your information is not stored on our site and will be only used for delivering your product.

Question 3

Social responsibility

Answer

We work with small production houses which we personally selected. These production houses are selected because they highly value the staff and their working environment. We can guarantee they are paid a good wage and their children are in school. We have an ongoing collection. This means that a t-shirt only goes out of stock, when it is really out of stock - and not just because the weather changed. This means we don’t use a standard of four collections a year.

Question 4

Customer care

Answer

If you have any questions, please send an email to info@yunit-studio.com or in case of urgent matters you can call +31 6 27078055

HÄUFIGE KUNDENFRAGEN

FAQ

Delivery & Returns

Payments

Social responsibility

Customer care